Terms of Service
Please review the following terms and conditions that govern your use of our services and website.
Last updated: July 21, 2026
These Terms of Service ("Terms") govern your use of the Goose Family Heating & Air website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
Services
Goose Family Heating & Air provides professional home services in Paso Robles, CA and surrounding areas. All services are subject to availability and may vary by location. We reserve the right to refuse service at our discretion.
Scheduling & Cancellation
Service appointments are scheduled based on availability. We make every effort to arrive within the scheduled time window.
- Cancellations should be made at least 24 hours in advance when possible
- Missed appointments without notice may be subject to a service call fee
- Emergency services are available and may be subject to after-hours rates
Pricing & Payment
All pricing is provided upfront before work begins. Estimates are based on the information available at the time of assessment and may be adjusted if additional work is discovered.
- Payment is due upon completion of services unless otherwise agreed
- We accept major credit cards, checks, and approved financing
- Any changes to the scope of work will be communicated and approved before proceeding
Contractor Licensing
Goose Family Heating & Air operates under California Contractors State License Board (CSLB) license #1070386. You can verify the current status of our license at any time on the CSLB website (cslb.ca.gov). All work is performed in accordance with applicable California building codes and permit requirements for the jurisdiction where the work takes place.
Warranties & Guarantees
We stand behind our work with applicable warranties on labor and parts. Manufacturer warranties may apply to installed equipment and components. Warranty terms and duration vary by service type and will be provided at the time of service. Warranties do not cover damage caused by misuse, neglect, or third-party modifications.
Limitation of Liability
To the maximum extent permitted by law, Goose Family Heating & Air shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.
Website Use
The content on our website is provided for general informational purposes only. While we strive to keep information accurate and up to date:
- Website content does not constitute professional advice
- We are not responsible for third-party websites linked from our site
- All content, images, and trademarks are the property of Goose Family Heating & Air unless otherwise noted
Intellectual Property
All content on this website — including text, images, graphics, logos, the “Goose Family Heating & Air” name and goose artwork, page layouts, and downloadable materials — is the property of Goose Family Heating & Air or its content suppliers and is protected by United States copyright and trademark laws. You may view, download, and print pages for your personal, non-commercial use. You may not reproduce, republish, distribute, or create derivative works from our content without our prior written permission.
Estimates & Disclaimers
Estimates provided online, by phone, or before an on-site assessment are non-binding and subject to change once the full scope of work is known. Except as expressly stated in a written warranty, our website and services are provided “AS IS” without warranties of any kind, express or implied.
Portions of the informational content on this website may be drafted or refined with the assistance of AI tools and are reviewed by our team. Such content is general information only and is not a substitute for an on-site professional diagnosis.
Privacy
Your use of our website and services is also governed by our Privacy Policy, including the Your Privacy Choices section describing California “Do Not Sell or Share” rights.
Dispute Resolution & Arbitration
Any dispute arising out of these Terms or our services that cannot be resolved informally shall be resolved by binding individual arbitration, and you and Goose Family Heating & Air each waive the right to a jury trial and to participate in a class action.
You may opt out of this arbitration provision by sending us written notice within 30 days of first accepting these Terms, using the contact information below. Either party may still bring an individual claim in small-claims court.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Subject to the arbitration section above, venue for any permitted court action lies in the state or federal courts serving San Luis Obispo County, California.
Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services or website after changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
Contact Us
If you have questions about these Terms of Service, please contact us:
Goose Family Heating & Air
Email: [email protected]
Phone: (805) 635-5488