Privacy Policy

Last updated: February 7, 2026

Goose Family Heating & Air (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Phone number
• Email address
• Home address
• Service requests or messages submitted through our forms

We may also collect limited non-personal information such as browser type, device information, and pages visited to help improve website performance and user experience.

We use the information collected to:

• Respond to service requests and estimate inquiries

• Schedule appointments and provide customer support

• Communicate regarding services you requested

• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

If you provide your phone number, you may receive calls or text messages related to your service request, appointment scheduling, or follow-up communication. Message and data rates may apply. We do not send unsolicited marketing texts, and you may opt out at any time by replying STOP.

Our website may use cookies or similar technologies to enhance functionality and analyze site traffic. These tools help us understand how visitors use our site but do not personally identify you. You may disable cookies through your browser settings if you prefer.

We may share your information only when necessary to:

• Provide requested services
• Comply with legal or regulatory requirements
• Protect the rights, safety, or property of our business or customers

Protect the rights, safety, or property of our business or customers
We do not sell, rent, or trade your personal information to third parties.

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

You may request to review, update, or delete your personal information by contacting us directly using the information below.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Goose Family Heating & Air
Email: goose@goosefamilyhvac.com
Phone: 805-635-5488